Data Retention & Privacy

We store only the information required to manage and fulfill your booking. This page explains what we keep, for how long, and how it is removed.

What We Store

• Name, email, optional Discord ID.
• Chosen service, duration, optional start time and notes.
• Status timestamps (verification, completion, expiry).

Verification & Expiry

Unverified bookings automatically expire after 24h. Once expired the verification token is removed.

Auto‑Completion

Completed sessions are marked automatically after a 4h grace period following their scheduled end.

Purge Policy

Expired or completed bookings older than 30 days are permanently deleted by a scheduled background task in the API.

Email & Communication

Transactional emails (verification, notifications) are sent via configured SMTP / fallback providers. We do not add you to marketing lists.

Data Subject Rights

To request deletion of an active booking or ask a question about your data, contact contact@evoxopti.com.

Configuration Transparency

Operational retention values are configured for production; they may differ from defaults but will never exceed what is necessary to deliver the session.

Updates

Material changes to this policy will be reflected here with an updated date.

Last updated: 2025-10-22